Case Study Library
Analytics & Data Science
- Case Study: JMP041* Text Exploration of PatentsThis study requires the use of unstructured data analysis to understand and analyze the text related to patents filed by different companies.
- Case Study: JMP030 Customer ChurnAnalyze the factors related to customer churn of a mobile phone service provider. The company would like to build a model to predict which customers are most likely to move their service to a competitor. This knowledge will be used to identify customers for targeted interventions, with the ultimate goal of reducing churn.
- Case Study: JMP029 Call Center ImprovementThe scenario relates to the handling of customer queries via an IT call center. The call center performance is well below best in class. Identify potential process changes to allow the call center to achieve best in class performance.
- Case Study: JMP028* Credit Card MarketingA bank would like to understand the demographics and other characteristics associated with whether a customer accepts a credit card offer. Build a Classification model that will provide insight into why some bank customers accept credit card offers.
* This case study requires JMP Pro or JMP Student Edition.