Windows: At start-up, your Serial Number or Site ID displays on the splash screen. It also displays from Help>About JMP.
Find Your Serial Number or Site ID
Notes: JMP Subscription users receive serial numbers to activate JMP and to register for technical support. If you do not have a serial number and are requesting technical support, such as for the trial version, just enter the number 0.
Only Annual license holders receive a Site ID, which displays for each user upon installation and is used when requesting JMP Technical Support.
Activate JMP Subscription
The serial number needed to activate a JMP subscription is provided in the order fulfillment email received at the time the subscription order is placed. You can also view your serial number by logging into the Manage Your JMP Subscription page with the SAS Profile associated with your subscription.
Register Subscription Licenses
JMP subscription users may also use their serial number to register their copy of JMP at any time. Registration gives you access to free technical support for the duration of your subscription. You can choose to receive newsletters and other technical updates sent via email.
Registration requires a SAS Profile. Register now.
Receive Technical Support
After you activate your subscription, JMP displays your serial number, which you can use to register JMP and receive technical support.
Annual license holders use their Site ID to receive technical support.
Find Your Serial Number or Site ID
Contact Technical Support
- Report a Problem
- support@jmp.com
- 800.450.0135 (US)
Register Your Software
Software Updates
Support Information
Services & Polices
Contact JMP Support
- Report a Problem
- support@jmp.com
- +44 (0) 845 402 9907
- International Support via Worldwide SAS Offices