In this example, an employee in a human resources department wants to develop a survey to measure key workplace constructs. The example uses the Structural Equation Models platform to analyze responses to a survey of 200 individuals regarding aspects of their workplace. The survey contains responses to 11 questions related to their job satisfaction. You seek to build a confirmatory factor analysis model that relates the answers to the survey questions to the latent variables of leadership characteristics, role conflict, and overall job satisfaction.
1. Select Help > Sample Data Library and open Job Satisfaction.jmp.
2. Select Analyze > Multivariate Methods > Structural Equation Models.
3. Select Support_L through Supervisor_S and click Model Variables.
4. Click OK.
The Structural Equation Models report Model Specification outline appears.
5. Select Support_L through Interact_L in the To List, type Leadership in the box below the To List, and click the add latent button.
6. Select Person_C through Inter_C in the To List, type Conflict in the box below the To List, and click the add latent button.
7. Select General_S through Supervisor_S in the To List, type Satisfaction in the box below the To List, and click the add latent button.
8. Select Leadership, Conflict, and Satisfaction in the From List, select Leadership, Conflict, and Satisfaction in the To List, and click the bidirectional arrow button.
9. In the text box below Model Name (in the top left of the Model Specification report), type 3-Factor CFA.
10. Click Run.
11. (Optional.) Click the red triangle next to Structural Equation Model: Path Analysis with Latent Variables and select Path Diagram Settings > Layout > Top to Bottom.
12. (Optional.) Click the gray disclosure icon next to Parameter Estimates.
Closing the Parameter Estimates report enables you to see the entire path diagram.
13. Right click the path diagram and select Show > Show Estimates > Standardized.
The numbers in the Path Diagram now represent the standardized parameter estimates for the model.
Figure 8.2 Structural Equation Model ReportĀ
The chi-square statistic for this model, listed in the Summary of Fit report, is 34.27 with 41 degrees of freedom. Note that the corresponding p-value is 0.7624, which is not significant. This indicates that there is not evidence to reject the null hypothesis that the model fits well. Therefore, you conclude that this model fits the data reasonably well.
The chi-square value depends on the sample size, and thus, some well-fitting models can still produce a significant chi-square value. The comparative fit index (CFI) and root mean square error of approximation (RMSEA) provide additional guidance for determining model fit. These indices are bounded between 0 and 1. CFI values greater than 0.90 and RMSEA values less than 0.10 are preferred (Browne and Cudeck 1993; Hu and Bentler 1999). Here, the CFI of 1 and RMSEA of 0 indicate an excellent fit. You conclude that the survey is a good instrument for measuring the latent variables for leadership, conflict, and satisfaction.
14. Click the red triangle next to Structural Equation Model: 3-Factor CFA and select Normalized Residuals Heat Map.
Figure 8.3 Normalized Residuals Heat MapĀ
The Normalized Residuals Heat Map has no values that exceed 2.0 units in the positive or negative direction; this is further evidence that the model fits the data well. The residuals can also diagnose ill-fitting models at a more granular level. The normalized residuals in this model do not show evidence of local misfit.