Cause-and-Effect Diagrams

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Quality and Process Methods • Cause-and-Effect Diagrams

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Cause-and-Effect Diagrams

Identify Root Causes

Use the Diagram platform to construct cause-and-effect diagrams, also known as Ishikawa charts or fishbone charts. Use these diagrams to:

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Organize the causes of an effect (sources of a problem)

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Identify variables in preparation for further experimentation

Figure 12.1 Example of a Cause-and-Effect Diagram

Contents

Overview of Cause-and-Effect Diagrams

Example of a Cause-and-Effect Diagram

Prepare the Data

Launch the Diagram Platform

The Cause-and-Effect Diagram

Right-Click Menus

Save the Diagram

Save the Diagram as a Data Table

Save the Diagram as a Journal

Save the Diagram as a Script

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Help created on 7/12/2018